Privacy Policy
Last Updated: October 26, 2023
Silverstone Grand Prix Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.silverstonegphub.com (the "Site"). Please read this policy carefully. If you do not agree with the terms, please do not access the Site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, email address, and mailing address, that you voluntarily give to us when you register for an account, subscribe to our newsletter, purchase tickets or merchandise, or participate in competitions. You are under no obligation to provide us with personal information, but your refusal may prevent you from accessing certain Site features.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase tickets or merchandise. We store only limited financial data, as most financial data is processed and stored by our third-party payment processors.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Process your transactions and send you related information, including purchase confirmations and invoices.
- Email you regarding your account or order.
- Deliver newsletters, updates on race schedules, event information, and promotional communications.
- Improve the functionality and user experience of our Site.
- Monitor and analyze usage and trends to improve your experience.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Respond to customer service requests and support needs.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Tracking Technologies
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. You can set your browser to refuse all or some browser cookies, but this may disable some parts of the Site.
Website Analytics
We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies on the Site through the use of first-party cookies and third-party cookies to analyze and track users' use of the Site.
5. Third-Party Websites
The Site may contain links to third-party websites and applications of interest that are not affiliated with us. Once you leave the Site via such a link, any information you provide is subject to that third party's privacy policy. We are not responsible for the content or privacy practices of other websites.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
7. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the information provided below.
8. Your Rights and Choices
You may at any time review or change the information in your account or terminate your account by logging into your account settings or contacting us using the contact information below. Upon your request, we will deactivate or delete your account and information from our active databases.
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by using the unsubscribe link in any marketing email or by contacting us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Silverstone Grand Prix HubData Protection Officer
Silverstone Circuit, Towcester,
Northamptonshire, NN12 8TN
United Kingdom
Email: [email protected]